Best Price Guaranteed
You're getting the lowest possible price for your room.
Guaranteed.
Found your room online for a lower price? We’ll match it if:
- 1. You have an existing reservation with official website.
(this means don't cancel your room)
- 2. You contact our hotel team after you have finished your reservation.
- 3. You have a reservation that you can cancel.
(But don't worry...if you can no longer cancel, like with last-minute bookings or nonrefundable rooms, we'll still accept your claim if you contact us within 24 hours of booking).
- 4. The lower price that you found is bookable online and is still available when we check.
- 5. The lower price that you found is for the same room that you’ve booked with official website:
- Same hotel
- Same room type
- Same check-in and check-out dates
- Same booking conditions (breakfast included, nonrefundable, etc).
If we can't match the lower price because of these 5 terms, your existing reservation--including its cancellation policy--will still be valid.
We cannot offer the Best Price Guarantee if...
- 1. You book at a website that doesn't show the exact name of the hotel until after you've booked.
- 2. You book a hotel room through, or in combination, with:
- Membership rates
- Frequent stay
- Loyalty points
- Other reward-type programs or special promotions from the hotel you booked
